We accept returns and exchanges for eligible items within 30 days of receiving your order.

To be eligible for a return or exchange, items must be:

• Unworn and unwashed

• In original condition

• With all tags attached

• Free from stains, odors, or damage

• Returned in the original packaging and with original tags where possible

Yes! We offer exchanges for a different size, subject to stock availability.

If your preferred size is unavailable, we can offer:

• A store credit

• A refund (if eligible)

Absolutely. If the item you would like is available, we can exchange it for another color or style of equal value. (*must not be worn or de-tagged)

If there is a price difference:

• You will be charged the difference if the new item costs more.

• We will issue a store credit if the new item costs less.

To request a return or exchange:

1. Email us at support@inspirewearco.com

2. Include:

   • Your order number

   • Full name

   • The item(s) you wish to return or exchange

   • Reason for the return or exchange

3. We will provide instructions for returning your item got return or exchange.

Customers are responsible for return shipping costs unless:

• The item received is faulty;

• The wrong item was sent; or

• The item arrived damaged.

In these situations, Inspire Wear Co will cover the return shipping costs. Instructions on how to return the item will be provided on request.

Once we receive and inspect your returned item, exchanges are generally processed within 3-5 business days.

Shipping times for the replacement item will depend on your location.

It usually takes 3-7 business days for production and 9-14 business days to ship item depending on location.

Approved refunds are processed back to your original payment method within 5–10 business days, depending on your bank or payment provider. You will receive an email when your refund has been processed.

For hygiene and clearance reasons, the following items cannot be returned or exchanged unless faulty:

• Sale or clearance items marked "Final Sale"

• Gift cards

• Promotional giveaway items

• Worn, washed, or damaged items

• Items without original tags attached

We're sorry! If your item arrives faulty or damaged:

1. Contact us within 7 days of delivery.

2. Include your order number and photos of the issue.

3. We will arrange a replacement, exchange, or refund at no additional cost.

Please contact us within 7 business days of receiving your order, and we'll arrange for the correct item to be sent to you as quickly as possible and wrong item returned to us.

If your order has not yet been shipped, we may be able to make changes or cancel it.

Please contact us as soon as possible within 24-48 hours of placing an order at support@inspirewearco.com to cancel.

Once an order has been dispatched, it cannot be cancelled and will need to follow our returns and exchange process.

You will receive an email confirmation once:

• Your return or exchange item has been received;

• Your refund has been approved; or

• Your exchange has been shipped.

Yes! If you prefer, we can issue a store credit instead of a refund, allowing you to shop again whenever you're ready.

Store credits are valid for 12 months from the date of issue.