Contact Us For Shipping Questions
Frequently Asked Questions
-
Orders are processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or new collection launches, processing times may be slightly longer.
Production time takes 3-7 business days
Shipping and delivery may take 9-21 business days depending on your location.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
-
We provide international shipping to several countries around the world. Once international shipping becomes available, these will be our estimated delivery time. These estimated times are calculated after production is completed.
Shipping Method Estimated Delivery Time
Standard International 7-21 business days
Express International 5-10 business days
International customers are responsible for any:
Customs duties, Taxes, Import fees, Additional government charges
These charges vary by country and are not included in the purchase price or shipping fee.
-
Metro Areas (Australia)
Melbourne, Sydney, Brisbane, Adelaide, Perth: 2–5 business days
Regional Areas (Australia)
Regional Victoria and interstate locations: 3–7 business days
Remote Areas (Australia)
Rural and remote locations: 5–10 business days
Please note: These estimated times are calculated after production is completed. Shipping timeframes are estimates only and may be affected by weather events, peak shopping periods, courier delays, or public holidays.
-
Customers are responsible for ensuring that shipping details are correct at the time of purchase.
If you notice an error, please contact us immediately at support@inspirewearco.com
We cannot guarantee changes once an order has been dispatched and are not responsible for delays or losses resulting from incorrect addresses provided by customers.
-
While we aim to meet the delivery timeframes above, delays may occur due to:
Courier disruptions
Severe weather conditions
Public holidays
High-volume sales periods
Customs processing for international orders
Inspire Wear Co is not responsible for delays that are outside of our control.
-
If your parcel has not arrived within the estimated timeframe:
Check your tracking information.
Confirm the delivery address.
Contact the courier directly.
If you still require assistance, contact our customer service team.
We will work with our shipping partners to investigate lost or delayed parcels.
-
If your order arrives damaged:
Contact us within 7 days of delivery.
Provide your order number and photographs of the damaged item and packaging.
We will arrange a replacement, exchange, or refund where appropriate.
-
Once your order has been shipped, you will receive an email containing:
Your tracking number
Courier information
A link to track your delivery
If you have not received your tracking details within 3 business days of placing your order, please contact us.
-
Standard Shipping
5–9 business days Shipping Calculated at checkout
Express Shipping
3-7 business days Shipping Calculated at checkout
Free Standard Shipping
3–7 business days Free on orders over $100 AUD
Delivery times may vary depending on your location, particularly for regional and remote areas.

